Well I’m back again this
week with my response for Lillie’s prompt word of “IRRITATION.”
MISTAKEN
IDENTITY
The other day Denise Dey
received a certified letter stating her husband’s car would be repossessed if a
payment isn’t made within 14 days. It
didn’t seem to matter to the customer service representative she spoke that the
car had been paid off two months after he’d died, even after the documentation
had been faxed to them.
Denise explained her
situation over and over, again and again, to one individual after another; but all
of her efforts seemed to have been fruitless. Finally with two days left you
can just imagine how irritated she felt when she’d received a phone call vice-president
of the company apologizing for the inconvenience they’d created. It appears
they wanted someone else, they wanted a Denice Day and not her.
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